Making the switch from PlascoTrac to
Hero has never been easier.

Hero is the future of PlascoTrac

For over a decade, our company has evolved—and so has the world of education. With the advent of increased technological capabilities, EdTech companies have become more accessible, efficient, and focused, and PlascoTrac is no exception. In January 2014, we launched Hero, cloud-based student behavior management software. The increased mobility and accessibility of Hero provides the true behavior analytics platform that gives you the capabilities of PlascoTrac, but is easier to scale and is accessible from anywhere on campus.

PlascoTrac will always be where we started, but we’re excited for the future with Hero.

If you know PlascoTrac, here's how Hero compares.

Student behavior tracking
Major incident tracking
SIS integration
Parent letters and emails
Parent push notifications
Unlimited user licenses
No installation required
Android / iOS apps
Accessible from any secure connection

Feature lists are just that—feature lists. Hero opens the doors to a unique set
of school programs that just wouldn't be possible with PlascoTrac.

Customers are happy they switched

“I always joke with the school president—between Hero and PowerSchool, I’ve got the whole school in my pocket.”
- Mario Sazo, Dean of Students, Sacred Heart Cathedral Prep

If you make the switch from PlascoTrac to Hero, we will migrate your existing programs, retrain your staff, and help make the transition to our new platform smooth and painless.

That sounds great!

Have a question? Reach out to us, we’re happy to talk it through.

Will I still be able to receive support for PlascoTrac from Hero K12?
Yes. Existing PlascoTrac customers will continue to have access to the same support resources, help desk, and phone and live chat support, just like before.

Will Hero K12 continue to support and update the PlascoTrac mobile apps?
Yes. Hero K12 stands behind the PlascoTrac solution and is committed to having available mobile apps for PlascoTrac customers.

I have an active maintenance agreement with PlascoTrac. Has anything changed with that?
Nope! All PlascoTrac contracts and agreements will be honored by Hero K12, and we’ll continue to offer maintenance agreements and renewals to PlascoTrac customers.

I need a new W9 from you guys, how do I get one?
No problem, you can download our current W9 here. If there are any other documents your district requires, just let us know. We want this to be as easy as possible for you.

But I love PlascoTrac and don’t want to change a thing!
That’s awesome! Nothing makes us happier than knowing we provide our customers with exactly what they need. We’d like to take this chance to assure you of this: For you, nothing will change. You’ll receive support and maintenance for PlascoTrac products just like you did before, the only difference will be that we answer the phone as Hero K12.

Our customers say it best.

  • "Our focus on improving school culture is paying off. Teachers report fewer behavioral problems, disciplinary referral rates have dropped, and more parents are choosing Finger Lake for their children’s education. "

    Susan Steele

    Principal, Finger Lake Elementary

  • "I've been doing this work for 23 years. There's no doubt in my mind that Hero has been a major contributor to all that is positive at Lyons Creek Middle School."

    Horace Hamm, Principal

    Lyons Creek Middle School

  • "Hero reminds me to always be doing what is expected of me and encourage my friends to do the same."


    Cleveland School of the Arts


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