Hero Customer Stories

Using Social Learning to Improve Student Outcomes

Ceres High School is supporting the social and academic growth of its students by systematically improving school climate. “We like to say that ‘Ceres is serious about going to college.’” starts Ed Pelfrey, Assistant Principal at Ceres High School located just outside of Modesto, CA in the central valley. “But, trying to motivate students to work hard today for a reward they will get in eight years can be a tough sell. Especially, when they may not see many examples of this success in their homes and neighborhoods. It’s a story that’s played out in many areas across the nation: when the opportunities that students are exposed to are limited, it’s not unheard of for students to limit themselves. At Ceres High, Pelfrey says...

written February 15, 2020 by Keesa Sung

Measuring School Climate at Santiago High

Fifty or so miles east of downtown Los Angeles lies Santiago High School in Corona, California. In many ways, Santiago is like many suburban-area high schools. They serve a diverse student population, are proud of their 99.7% graduation rate, and offer a multitude of athletics and extracurricular programs. Something else one might expect – and will – find at Santiago High is an exceptionally dedicated group of teachers and staff. Included in this team is Assistant Principal Melissa Bako. Skills for Career & College-Ready Success At just like so many high schools, the Santiago staff is deeply committed to the success of their students. And they know that building career and college ready young adults doesn’t begin and end with academics. It’s also about...

written November 1, 2019 by The Hero Collective

Bettering Tier 1 Student Behaviors at MLK Jr. Middle School

When asked how to characterize Martin Luther King Jr. Middle School, teachers Jessica Hedley and Kelly McManus beam that students and fellow staff make each day special. “Everyone works so hard and encourages each other to succeed,” they say. Located in Charlotte, North Carolina, MLK Jr. is a Title 1 school with a diverse student population. And the story of how they’ve gotten to the place where they are today, where progress is unfolding daily, isn’t your typical “school improvement” story. In many ways, MLK Jr. is the kind of school many dream to work at or attend. With the help of strong leadership – “we have a wonderful principal” the teachers say – and plenty of community partners, volunteers, and parent involvement, the...

written May 22, 2019 by Jessica Mitchell

Sarasota High: Student Success Starts with Getting Students In Class

Over the course of a year, change has been unfolding at Sarasota High School in Sarasota, Florida. School administrators are dedicated to the success of their students. And they’re doing what it takes to help students succeed – which, especially this year, has boiled down to attendance and getting students where they need to be to learn. At Sarasota High, Assistant Principal Becky Moyer is particularly focused on student accomplishments. As an educator, seeing what students ultimately overcome, year after year, is what motivates her day in and day out. And in some ways, it’s why she became an AP after 10 years teaching math in middle and high school. “I wanted to make a difference on a schoolwide level,” she says, adding “I...

written April 1, 2019 by Autumn Miller

Attendance Transformation at Rutherford High

It’s been a rough year for Rutherford High School in Panama City, FL. They were greatly impacted by Hurricane Michael when it hit the panhandle in the fall of 2018, bringing hardship and uncertainties to the community. Despite these trials, the educators and leadership team at Rutherford High have banded together to rally around doing what they can for their students, and something truly special has happened as a result. Andrea Banks is an Assistant Principal at Rutherford High School who has always had a passion for students. She says she was “that troubled kid.” But some special people in her life encouraged her, which in turn made her want to give back to students, empowering them to become the best versions of themselves....

written March 11, 2019 by Jessica Mitchell

Walker Middle: Helping students navigate when expectations are high

An academically rigorous school is using positive behavior reinforcement to develop outstanding students. It almost goes without saying that middle school can be an emotionally trying time for many students. But the middle school years can also be considered formative years, where character traits can be molded and model citizens can be formed. That’s what essentially has kept Technology Resource Teacher Jennifer Brown at Walker Middle Magnet School in the Tampa-area town of Odessa, FL for the last 13 years. Walker Middle Magnet is an International Baccalaureate© (IB) school that serves students in grades six, seven, and eight. And character-building is a core component of the IB program. Known for rigorous academics and a focus on “Whole Child” development, IB for students, like other...

written January 14, 2019 by Autumn Miller

Our customers say it best.

  • "Our focus on improving school culture is paying off. Teachers report fewer behavioral problems, disciplinary referral rates have dropped, and more parents are choosing Finger Lake for their children’s education. "

    Susan Steele

    Principal, Finger Lake Elementary

  • "I've been doing this work for 23 years. There's no doubt in my mind that Hero has been a major contributor to all that is positive at Lyons Creek Middle School."

    Horace Hamm, Principal

    Lyons Creek Middle School

  • "Hero reminds me to always be doing what is expected of me and encourage my friends to do the same."


    Cleveland School of the Arts


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